Digital Guide in other languages
Mobile phone service guide
Our Service Guide for you.
Available in Japanese, English, Chinese and Portuguese.
Cost-effective rates that stay the same
- Basic charges remain the same even after the 1st or 2nd year! No strings attached!
- ¥0 contract cancellation fee! !
au 4G LTE for a Population Coverage Ratio of 99.9%
Population Coverage Ratio*1
J.D. Power Mobile Phone Services
*2 J.D. Power 2021 Mobile Phone Service Customer Satisfaction Study Based on responses from 3,900 smartphone users. jdpower-japan.com
●This service is a best-effort service. Note that the maximum communication speed is not the actual communication speed, but the maximum value based on the technical standards. The actual speed may fall substantially short of the maximum for various reasons including your use environment and the traffic amount even in the service area. The maximum communication speed also varies depending on the device model.
Cost-effective plans with plenty of data for you to use
*Calling charge (¥22/30 sec. including tax), etc. are incurred separately.
Flexible on the data front, so you can be worry-free!
With the new Carryover Plan M +5G and Carryover Plan L +5G, use up to a 1 Mbps connection even in Saving Mode*3!
Users can switch to a UQ plan on their current phone or switch phones!
while you save on communications expenses!
*For the devices that can be used, see the list of supported devices.
You can also go to an au shop/au Style to sign up!
UQ Spot stores not only work with new UQ mobile/WiMAX applications but also offer UQ mobile device repair services. Feel free to stop by a UQ Spot store!
au shops offer UQ mobile/au communications services.
In addition to the UQ mobile/au communications services offered at au shops, au Style shops also provide UQ mobile/au device repair services. Feel free to stop by an au Style store!
Comprehensive support with the
Support Service (paid service)!
*Some IP phones cannot connect