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MYUQ
UQ mobile service guide
for a contract
Items to prepare for a contract
Our service guide is also available in Chinese and Portuguese.
FAQ
A:
Some e-mail addresses provided by other carriers can continue to be used.
For details, check the website of your current mobile phone carrier.
If you are switching from au, you can continue using your e-mail address by applying for the "au Mail Portability" service.
* Apply within 31 days of canceling the au contract.
* Note that the e-mail data in the e-mail server will be deleted 31 days after canceling the au
contract.
* The au ID issued for the au line contract is required.
● Reference
If you subscribe to UQ mobile's "Mail Service" (fee required), you can use an "xxxx@uqmobile.jp" e-mail
address.
Click here for details
A:
au Simple Payment is a service that allows you to use your au ID to pay for content, shopping, and other
purchases that you make using your smartphone or PC.
Click the links below for more information.
· If you are browsing from a computer, click here
· If you are browsing from a smartphone, click here
A:
You can apply in person at any shop that sells UQ mobile products (devices) or at the Online Shop.
Click here for details on applying at
the Online Shop, or click
here
for details on applying at a shop in person.
UQ mobile plan application
Online applications are accepted 24 hours a day.
You can also apply in person at any au Style / au shop nationwide.
